Give feedback


You can trust in us


Fast and reliable council insurance claims service

At Came & Company, we operate a rapid claims service, getting appropriate help to you quickly in order to minimise the impact on your council.

We know that most insurers will settle material damage claims of up to £2,500 without question or even a second thought – it’s not worth their while fighting them. That is not the main reason you deal with Came & Company. The main reason you deal with us is so that when your council is faced with a large, complicated claim that threatens the council’s financial stability or that of its councillors or employees, we will interpret the policy, fight your corner and steer you through the process until the claim has been concluded.

During these harsh economic times, insurance companies are undoubtedly becoming stricter in settling council claims. Combine this with an increase in the amount of fraud being committed, and there has never been a more pressing argument for local councils to be dealing with a specialist insurance broker who understands this sector; has significant clout with its chosen insurers; and is able to provide an expert council insurance claims handling service regardless of complexity.

When a customer contacts us, they have one claims department and a single point of contact who will deal with their claim from start to finish. If the council deals directly with their insurer, they may have to deal with over ten different types of claims department and, accordingly, many different claims handlers – yet another time-consuming job for the clerk.

Our expert claims manager will arrange for rapid replacement of any stolen/damaged goods and equipment, and set in motion any other steps that may be required in order to resolve your claim in the quickest way possible. There is no need for you to spend time filling in forms and being passed from pillar to post; you will be free to concentrate on your council.

Making claims with us

Whether you have found yourself in the unfortunate situation whereby you need to make a claim or you simply require advice, please contact our Claims department on 01483 407 487, and they will be happy to assist you

If it is out of office hours and an emergency, Inspire, Aviva, Hiscox and Ecclesiastical operate emergency claims lines, which are available 24 hours a day, 365 days a year. You will need to provide your policy number and full details of the claim, including the date, amount and circumstances of the loss.

Aviva claims line – 0500 114 477 Hiscox claims line – 0845 213 8899
Inspire claims line – 01709 763156 Ecclesiastical claims line - 0845 603 8381

Sue Squire, Clerk to the Culmstock Parish Council

I am Clerk to a number of Parishes within the North Devon, Mid Devon and Torridge...

See more testimonials
Hiscox Inspire Underwriting Ecclesiastical